Privacy Policy

This Privacy Policy describes how Simon Garfinkel Chartered Surveyors collects, uses and discloses certain personal information through our company. 

 

On this site, “Simon Garfinkel Chartered Surveyors,’’ “our” and “we” each mean   Efsha Surveyors Limited which collects and uses your information in the manner set out in this Privacy Policy. Any reference to “you” or “your” refers to anyone whose personal information we process. 

Simon Garfinkel Chartered Surveyors is committed to ensuring that your privacy is protected and our use of your personal information is governed by this Privacy Policy. 

This Privacy Policy will be continuously assessed against new technologies, business practices and our clients’ needs. As we update and diversify our products and services, this Privacy Policy may evolve. We reserve the right, at our discretion, to change, modify, add, or remove portions from this Privacy Policy at any time. We will try to post any changes to this Privacy Policy before they become effective. If we make any material changes to this Privacy Policy, we will notify you here, by email or by means of a notice on our Site’s home page. 

 

  • Topics 

  • What data do we collect? 

  • How do we collect your data? 

  • How will we use your data? 

  • How do we store your data? 

  • Marketing 

  • What are your data protection rights? 

  • What are cookies? 

  • How do we use cookies? 

  • What types of cookies do we use? 

  • How to manage your cookies 

  • Privacy policies of other websites 

  • Changes to our privacy policy 

  • How to contact us 

  • How to contact the appropriate authorities 

  • How to make a complaint 

 

What data do we collect? 

Simon Garfinkel Chartered Surveyors collects the following data: 

  • Personal identification information (Name, email address, phone number, etc.) 

  • Professional information (such as job title, department and name of organisation) 

  • Content you provide (such as job and education history, comments, responses to questions) 

  • Where you are not the legal owner of the property, we will request details from you as to your ability act on behalf of the owners such as a Power of Attorney, Guardianship Order of Grant of Probate. 

  • If we are dealing with an entity such as a company, trust or charity, we may need to obtain personal information for the beneficiaries of the entity and those in a position of control. This will include, but is not limited to, identity and address documents. We may also need to collect information on other individuals who have an interest in the property who are not considered to be our customers. 

  • Where we are working alongside third parties such as accountants, solicitors, architects, and other professionals we may need to share these documents on the basis of legitimate interests. 

 

How do we collect your data? 

 

You directly provide Simon Garfinkel Chartered Surveyors with most of the data we collect. We collect data and process data when you: 

  • Call or email us. 

  • Voluntarily complete a postal enquiry. 

 

Our Company may also receive your data indirectly from the following sources: 

  • From other companies we work with. 

 

How will we use your data? 

 

Under data protection legislation we are only permitted to use your personal information if we have a legal basis for doing so. Simon Garfinkel Chartered Surveyors collects your data for: 

  • Where we need information to perform the contract we have entered into with you. 

  • Creating and managing files we set up with you as our client. 

  • Evaluating your interest in employment and contacting you regarding possible employment with Simon Garfinkel Chartered Surveyors. 

  • Operating, evaluating and improving our business (including developing new services; managing our communications; determining the effectiveness of and optimizing our advertising; analysing services, websites, mobile applications and any other digital assets; facilitating the functionality of our website, and mobile applications and any other digital assets). 

  • Enforcing our Terms and Conditions or other legal rights. 

  • As may be required by applicable laws and regulations or requested by any judicial process or governmental agency having or claiming jurisdiction over Simon Garfinkel Chartered Surveyors. 

  •  Where you have instructed us to outsource a service or sub instruct a third party on your behalf we are likely to have to pass your personal information onto such third party contractors and/or subagents whom we have engaged to provide a service on your behalf. 

  • Where we use third party services providers who process personal information on our behalf in order to provide services to us. This includes IT systems providers and IT contractors as well as third party referencing or screening agencies for the purposes of the prevention and detection of crime, as well as to assess a credit rating on tenants who occupy a property we are valuing. 

  • We may contact you from time to time in relation to the various services we offer, where we consider you may have a legitimate interest in those services, but we will never give your personal data to any third party other than in the performance of our contract or for the other reasons set out in this policy. You are entitled to opt out of receipt of this internal marketing should you so wish. 

  • If you agree, Simon Garfinkel Chartered Surveyors will share your data with our consultants so that they may offer you their services. 

 

How do we store your data? 

 

Simon Garfinkel Chartered Surveyors store your personal information on a secure system, and use procedures designed to protect the personal information we collect from unauthorised access, destruction, use, modification or disclosure.Access is restricted on our system to those within the business who are required to have access to your information for legitimate business purposes. 

 

We will take commercially reasonable security precautions regarding your personal information collected and stored. However, due to the open nature of the Internet and that there is still some risk that information can be accessed and used in ways which the company cannot foresee or protect you from, we cannot guarantee that any of your personal information stored on our system, or transmitted to or from a user, will be free from unauthorized access, and we disclaim any liability for any theft or loss of, unauthorized access or damage to, or interception of any data or communications. You therefore need to accept that information that you submit is to that extent at your own risk.  By using our web site and/or our services, you acknowledge that you understand and agree to assume these risks. 

 

The period for which we will keep your personal information will depend on the type of service you have requested from us. The retention period may be longer than the period for which we are providing services to you where we have statutory or regulatory obligations to retain personal information for a longer period, or where we may need to retain the information in case of a legal claim. 

 

What are your data protection rights? 

 

Simon Garfinkel Chartered Surveyors would like to make sure you are fully aware of all of your data protection rights. 

Every user is entitled to the following: 

  1. The right to access – You have the right to request Simon Garfinkel Chartered Surveyors for copies of your personal data. We may charge you a small fee for this service. 

  2. The right to rectification – You have the right to request that Simon Garfinkel Chartered Surveyors correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete. 

  3. The right to erasure – You have the right to request that Simon Garfinkel Chartered Surveyors erase your personal data, under certain conditions. 

  4. The right to restrict processing – You have the right to request that Simon Garfinkel Chartered Surveyors restrict the processing of your personal data, under certain conditions. 

  5. The right to object to processing – You have the right to object to Simon Garfinkel Chartered Surveyors’ processing of your personal data, under certain conditions. 

  6. The right to data portability – You have the right to request that Simon Garfinkel Chartered Surveyors transfer the data that we have collected to another organization, or directly to you, under certain conditions. 

Privacy policies of other websites 

 

Our website may contain links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy. 

 

Changes to our privacy policy 

 

Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated in January 2020. 

 

How to contact us 

 

If you have any questions about our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights under the GDPR legislation, please do not hesitate to contact us. 

Email us:

support@simongarfinkel.com 

Call us: 020 7550 3955 Or write to us at:

Simon Garfinkel Chartered Surveyors

309 Upper Street

London

N1 2TU

 

How to contact the appropriate authority 

 

Please email us on the address above if you have any complaints about the way we use your personal information and we will try to resolve the issue .If you feel that Simon Garfinkel Chartered Surveyors has not addressed your concern in a satisfactory manner, you have the right to complain to the data protection authority in the UK, the Information Commissioner’s Office. The helpline is 0303 123 1113. 

 

 January 2020